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FAQ

Customer Service Center

Our support team is available to assist with:

  • Product information and technical specifications

  • Order tracking and updates

  • Questions about shipping times and tracking

  • Exchanges, returns, and warranty

  • Jewelry care instructions

 

Email: atendimentolumiereparis@gmail.com


WhatsApp: +55 (35) 98408-1808

Customer Service Hours: Monday to Saturday, 9 AM to 6 PM (excluding holidays)


Response time: Within 24 to 48 business hours.

For other inquiries, please contact our customer service center. We are happy to assist you.

Privacidade e Segurança

- Credit / Debit Cards

 

- PIX

- Boleto

Métodos de Pagamento

SECURITY

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Your Information Is Protected by 256-Bit SSL Encryption.

ACCEPTED PAYMENT METHODS

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Our jewelry website is completely safe for your purchases. We use data protection technology to ensure the privacy and security of all our customers’ information. In addition, we strictly comply with consumer protection laws, providing transparency, quality, and reliable service at every stage of your shopping experience. If you have any regrets, we will refund your money immediately.

 

© 2026 by Lumière Paris
Lumière Paris. - Street São Paulo, 56 Poços de Caldas, MG 37701-752
lumiereparisbijoux.com   |   Estimated Delivery 2 - 15 business days

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